Proactive IT management for San Antonio businesses
Most small businesses only call for IT help when something breaks. Managed IT flips that around. NexGenGuard takes ongoing responsibility for your technology — watching it 24/7, keeping it updated and secure, and supporting your employees Monday through Friday, 8 AM to 5 PM, with 24/7 support available as an option — for one predictable monthly cost.
What's included
- 24/7 remote monitoring & management. Our RMM platform watches your workstations, servers and network for performance problems, failing hardware and security issues, and alerts us immediately.
- Patch management & maintenance. Automated Windows and software updates and routine health checks keep systems fast and close security holes.
- Help desk support. Friendly, knowledgeable technicians resolve issues remotely — and on-site in San Antonio when needed.
- Cybersecurity. Endpoint protection, MDR, MFA and security awareness training as part of a layered defense. See our cybersecurity services.
- Cloud & Microsoft 365. Licensing as a Microsoft Cloud Solution Provider, email and file migrations, Teams, SharePoint, OneDrive and Intune device management.
- Network management. Design, setup and management of secure, reliable firewalls, switches and Wi-Fi.
- Backup & disaster recovery. Axcient backups for cloud data, files and servers, plus a plan to get you running again. Learn about backup.
- Vendor & hardware help. We help you buy the right equipment and deal with internet, phone and software vendors so you don't have to.
Why choose a managed IT services provider?
An in-house IT employee is expensive and can't be an expert in everything. Break-fix support is cheap until something goes wrong — then it's slow and costly. Managed IT gives you a whole team, enterprise-grade tools and predictable costs, with the incentive to prevent problems rather than bill for them.
Upgrade your service package as you grow
Whether you need more comprehensive coverage or round-the-clock security monitoring, our packages are built to grow with you. Start with the essentials and add MDR, backup or training when it makes sense for your business.
How much do managed IT services cost?
Pricing depends on the number of users and devices and the level of security you need. We provide a clear, written quote after a free consultation — and because we don't have a sales team, there are no commissions built into it.
Do you offer on-site support in San Antonio?
Yes. Most issues are solved remotely within minutes, but we're local and can come on-site in the San Antonio area when hands-on help is needed.
Can you take over from our current IT provider?
Yes. We'll coordinate the handoff, document your environment and make the transition as smooth as possible for your team.
